A little about me and what has shaped my work.

My career has taken me from British Airways, where I was involved in pioneering culture-change training, through leadership, coaching and mentoring, to my current work delivering Crew Resource Management and Human Factors training within high-reliability industries.

​

But there’s another part of my background that matters just as much.

​

For a large part of my own life, I don’t think I really knew myself particularly well. I made decisions, followed paths and missed opportunities that, looking back, didn’t always fit who I was or what mattered to me.

I didn’t have the language of values or self-awareness then - and as a leader, I didn’t always understand why some teams seemed to work brilliantly together while others struggled. Much of what I understand now comes not just from training, but from lived in experience too. I now know that trust, communication and psychological safety have a huge part to play in how people and teams thrive.

​

That experience is a big part of why I’m so interested in this work now - helping people understand themselves better, whether that’s an individual finding their direction or a leader trying to bring out the best in the people around them.